Do I have to pay import duties or taxes for orders outside the UK?Updated a year ago

All Rodial international orders are shipped from the UK, so you may be charged import duties or taxes when the parcel reaches the delivery country. These charges vary and must be paid by the recipient of the parcel. If you have any questions related to customs charges, please contact your local customs office.
Please note that all our US orders will be dispatched from our US warehouse. For orders to Europe (EU countries), we ship from the EU warehouse and no custom duties apply.

Please be aware that is the customer’s responsibility to liaise directly with customs in order to receive the goods at the destination. Rodial will not refund orders that have not cleared customs or where customs and/or duties have not been paid.