My code is not workingUpdated 7 months ago

All of our offers and promotions have terms of use, if your code is not working please ensure that: 

- The minimum spend has been reached

- The item is not already discounted or is a kit

- The code is still within its use by date

- No other offers or gifts have been applied to your basket

Please kindly be aware that if the promotion or gift is not visible in the basket at the checkout stage of the order, it will not be included with your order. 

We recommend double-checking to ensure that any offer has been applied before completing your order, as we are unable to amend existing orders. 

Should you believe there's an error, please don't hesitate to reach out to our customer service team for assistance before checking out.