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Promotions & Offers

My code is not working

All of our offers and promotions have terms of use, if your code is not working please ensure that:. - The minimum spend has been reached. - The item is not already discounted or is a kit. - The code is still within its use by date. - No other offers

My free gift is not added to my basket

Free gifts are subject to stock availability, which means they may occasionally be out of stock. If a gift does not automatically appear in your shopping cart even after meeting the requirements for an offer, it may be due to a lack of available stoc

Can I enter more than one promotional code?

You can only use one promotional code at a time. If you enter more than one promotion code, only the last code you enter will be applied to your order.

I forgot to add my code before confirming my order... Can the discount still be applied?

Unfortunately, it is not possible to apply the discount after you have placed your order. Please check that the discount has been applied before you click “Confirm order”.

Where do I enter my promotion code?

From time to time we may run promotional activity which may be code based or marked down pricing on a product. Please be aware that percentage discount promotional activity excludes all Kits, Outlet items and already discounted items.When placing an

A site wide offer is not applied to my basket

If you're noticing that a sitewide offer isn’t applying automatically to your basket, please ensure the following:. Please also be aware that if the promotion or discount is not visible in your basket at checkout, it will not be applied to your order

When will the discount be applied to my order?

The discount will be applied when you enter the promotion code at checkout. In the case of promotion codes for free or discounted delivery, the discount will only show on your order once you have chosen your delivery option. The discount will be appl

How many times can I use the same promotion code?

This will differ depending on the specific promotions. While some promotion codes may be single-use only, others may be used as often as you like. The restrictions will be clearly displayed in the terms & conditions of each promotion code.

Can the promotion code be used with other offers?

Please note that promotions cannot be combined with other offers. This includes:

What format must I enter the promotion code?

You must enter the promotion code without any spaces between any of the letters or numbers. All promotion codes are case sensitive, so please ensure you type the code correctly.

Where can I find your codes?

From time to time we will release promo codes for different discounts and special offers on our website. These will be sent via our newsletter or posted via our pages on social networks (e.g. Facebook, Twitter, Instagram, Pinterest, etc).

What discounts do you offer?

We often hold special discount events and free delivery offers so it's worth keeping an eye on our website for up to date details regarding these special events. You might also like to sign up for our newsletter be kept up to date with all our latest

What happens if a promotion code does not work for a certain product?

In the event that a promotion code does not apply to certain products, it is often due to our terms and conditions which typically exclude kits, sale items, or discounted products. Usually, only one promotional code is permissible per order. We hope