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My order is faulty, incomplete or was damaged in transitUpdated 7 months ago

We take the safety and quality of our products very seriously and in the unfortunate event of an order arriving damaged, incomplete or faulty, please contact us as soon as possible so we can assist you further. 

To enable us to resolve this quickly please include your order number and any images or videos that may help us understand the issue better.

Please note that in order for us to be able to help, we kindly request that you reach out to us within 30 days of your purchase. 

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