All articles
Order Issues
My order is faulty, incomplete or was damaged in transit
Missing or damaged items. If your order arrives with missing or damaged items, please contact us within 48 hours of delivery so we can resolve this promptly. Please include clear photographs of the issue when contacting our customer support team so w
I need help with a product I bought in store
We are able to assist directly with products purchased through rodial.com. If your item was purchased through a retailer, please contact them directly regarding returns. However, we always welcome feedback so our quality team can continue to improve
What should I do if my product pump is not working?
Our pump dispense products are equipped with a vacuum dispenser. If you experience issues with the pump, try giving it a good shake or tapping it against your hand to dislodge any air bubbles at the neck of the bottle. If the pump still doesn't work