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Rodial

<p>Our pump dispense products are equipped with a vacuum dispenser. If you experience issues with the pump, try giving it a good shake or tapping it against your hand to dislodge any air bubbles at the neck of the bottle. If the pump still doesn&apos;t work after this, kindly provide us with a video of the issue, and we will investigate further.</p>

Our pump dispense products are equipped with a vacuum dispenser. If you experience issues with the pump, try giving it a good shake or tapping it against your hand to dislodge any air bubbles at the neck of the bottle. If the pump still doesn't work

What should I do if my product pump is not working?

Order Issues

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My account

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Shipping

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Which payment methods do you offer?

Why is Klarna not available at checkout?

Why is this product/promotion not available on your EU or US site?

How do I know what's in the mystery box?

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Placing an order

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Can I return a product if I don't like it?

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Returns

My code is not working

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I forgot to add my code before confirming my order... Can the discount still be applied?

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A site wide offer is not applied to my basket

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What discounts do you offer?

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Promotions & Offers

My order is faulty, incomplete or was damaged in transit

I need help with a product I bought in store

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Benefits for subscribers

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Technical

Disclaimer

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Customer Service

Is Rodial cruelty free?

Is Rodial a luxury brand?

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How do we know what your product expiration dates are?

I have an allergy are your products suitable for me?

Do your products contain parabens?

Do your products contain nuts?

Do your products contain Gluten?

What products should I be using for sensitive skin?

How do I know what product I should be using?

I have a product suggestion/I want to share some feedback

What is the size of this product/kit?

When do you restock products?

Where can I buy Rodial?

Do Rodial products have a specific fragrance?

Are sample sizes of your products available for purchase?

Products and formulations

How do I find my best match?

How do I know which products are best for me?

Can I use the Glass Concealer with other foundations, and how to ensure compatibility?

How do I find my best match in the Lowlighter range?

How does the Lowlighter quiz work?

How can I use Rodial's Lowlighters?

I don't use makeup, can I still use Lowlighters?

What's the difference between the Banana, Latte or Peach lowlighter?

I have mature skin: is a Lowlighter right for me?

Are Lowlighters Vegan?

Lowlighters

Makeup FAQs

What is Dragon's Blood?

What are the benefits of using Dragon's Blood in skincare?

Which Rodial Dragon’s Blood products are best for me?

Is Dragon's Blood suitable for all skin types?

Can I use Dragon's Blood with other active ingredients?

How should I use Dragon's Blood products?

How long does it take to see results with Dragon's Blood?

Can I use Dragon's Blood while pregnant or breastfeeding?

How should I store my Dragon's Blood products?

Can Dragon's Blood cause any skin irritation?

What makes Rodial's Dragon's Blood range unique?

Can I use the Dragon's Blood range if I have breakout-prone skin?

How often should I use the Dragon's Blood Hyaluronic Mask?

What's the difference between the Dragon’s Blood Sculpting Gel and Dragon’s Blood Water Serum?

What is the difference between Dragon's Blood Sculpting Gel and Velvet Cream?

Can I use the Dragon's Blood Eye Gel under makeup?

Is there a specific order in which to use the Dragon's Blood products?

How do Dragon's Blood products protect against environmental damage?

Can I mix Dragon's Blood products with other Rodial ranges?

Is the Dragon’s Blood range suitable for men’s skin?

How long do Rodial's Dragon's Blood products last after opening?

Dragon's Blood FAQs

Why should I use Vitamin C?

When should I use Vitamin C?

Can I use Vitamin C with other active ingredients?

Is Vitamin C safe for all skin types?

Are Vitamin C derivatives less effective than L-ascorbic acid?

Which Rodial Vitamin C is best for me?

How should I store my Vitamin C products?

Can Vitamin C cause skin irritation?

Which Vitamin C product is best for beginners?

Can I use all of the products in the Vitamin C range together?

Can I use Vitamin C while pregnant or breastfeeding?

How long does it take to see results from Vitamin C?

What is the difference between Vitamin C serums and creams?

What's the difference between the Vit C brightening Serum and the Vit C Booster drops?

Vitamin C FAQS

What is the Bee Venom range?

What are the key benefits of using Bee Venom products?

Are Bee Venom products suitable for all skin types?

How long does it take to see results with Bee Venom products?

Can I use the Bee Venom range if I have sensitive skin?

How is your Bee Venom sourced?

I am allergic to bees, can I still use the Bee Venom range?

What makes Rodial's Bee Venom range unique?

What kind of placenta is used in the Bee Venom & Placenta 24 Carat Gold Ultimate Crème?

What should I do if my product pump is not working?Updated 7 months ago