Why haven't my points appeared yet?Updated 2 months ago
Rewards points are usually added to your account once your order has been processed. If you can't see your points yet, your purchase may have been made within the last 14 days, or the order may have been cancelled or returned and is therefore no longer eligible for rewards points. If more than 14 days have passed since your purchase and your points balance has not updated, please contact our Customer Support team and we'll be happy to help.