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Returns

Can I return my order?

We hope you will be completely delighted with your order. In the interests of hygiene and consumer safety, items can only be returned for a refund if they are unopened, unused and in a re-saleable condition, and this must be done within 14 days of th

How do I return a faulty/damaged product?

We take the safety and quality of our products very seriously and in the unfortunate event of an order arriving damaged, incomplete or faulty, please contact us as soon as possible so we can assist you further. Please do not attempt to return the pro

Can I return a product if I don't like it?

We stand behind the quality of all the products we offer. However, personal preferences can vary and in the interests of hygiene and consumer safety, items can only be returned for a refund if they are unopened, unused and in a re-saleable condition.

How long until I get a refund?

Our returns are usually processed within 7-10 working days from when they arrive back to us. If you have not been contacted by us within 7 – 10 business days, please kindly contact us.