Returns
Can I return my order?
If you change your mind about your Rodial purchase, we are happy to accept returns within 14 days of receiving your order for a full refund. To be eligible for a return, your item must be:. • Unused, sealed and in the same condition as when it was re
How do I return a faulty/damaged product?
We take the safety and quality of our products very seriously and in the unfortunate event of an order arriving damaged, incomplete or faulty, please contact us within 48 hours of delivery so we can resolve this promptly. To enable us to resolve this
Can I return a product if I don't like it?
While we proudly stand behind the quality and performance of every formula, we understand that skincare is deeply personal. For hygiene and consumer safety reasons, we are only able to accept returns for products that remain unopened, unused and in a
How long until I get a refund?
Our returns are usually processed within 7-10 working days from when they arrive back to us. If you have not been contacted by us within 7 – 10 business days, please kindly contact us.